Online Banking
Open Online Banking

Home Banking Username and Password Policies

Apr 02, 2014

Username Policy for Home Banking

  • Must be at least six characters long and no longer than 20 characters
  • Cannot be all numbers (can be all letters or characters)
  • Can contain letters, numbers and the following characters: @ $ * _ – = . ! ~
  • Cannot contain any whitespace (spaces are not allowed: including before, in the middle of, or after the username)

Password Policy for Home Banking

  • Must be at least six characters long and no longer than 32 characters
  • Must contain characters from at least two of the following three categories:
    • Letters
    • Numbers
    • Any special characters
  • Cannot contain any whitespace (spaces are not allowed: including before, in the middle of, or after the password)
  • Cannot be a substring of the username

Other items to note about passwords:

  • Newly created passwords are case sensitive.
  • Passwords do not expire.
  • Minimum and maximum password lengths cannot be configured.
  • There is no policy about password reuse.