Multiple businesses have experienced security breaches. These breaches could affect your account.
Home Depot, Jewel Osco, Jimmy John's, and Goodwill are four local businesses that have been linked to recent potential data breaches.
R.I.A. Federal Credit Union is working hard to protect your account. Our security department is monitoring every transaction made to prevent suspicious activity. If potential fraud activity is suspected a member of our security department will contact you to verify recent transactions. Please keep in mind they will never ask you for account numbers, card numbers, PIN numbers, or personal information.
We also receive a compromised card list from MasterCard and Visa. If your card number is on this list, you will receive a letter or phone call from us. Please contact us directly if you would like us to issue you a new card. When you receive the new card and PIN, activate the card and shred your old card immediately if there has been no fraud on your account. If there has been suspicious activity please bring in your card to one of our local offices to file the proper fraud paperwork.
Monitor your account regularly. Do not wait for your monthly statements. Take advantage of online banking or our mobile banking application available for all Apple and Android devices.
Do not give out personal information to anyone contacting you by phone, email, or text. They could be calling, emailing, or texting to try and get more information they were not already able to capture.
If you suspect any type of fraudulent activity on your account contact R.I.A. immediately at 563-355-3800.