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Resources for a Better Life - Summer 2020

Jul 07, 2020

Branch Changes!

R.I.A. FCU BETTPLEX BRANCH IS ALMOST OPEN! We are excited to offer a new location for our members living in Northeast Bettendorf. Our new branch is located at 4880 Forest Grove Drive, just south of the BettPlex Sports Complex. The new branch will offer all banking services and include a Mortgage Expert.

We are hopeful we will have an opening date announced in July and can celebrate with an open house and ribbon cutting when it is safe to do so.

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R.I.A. FCU Welcomes New Chief Experience Officer

We are excited to announce that Steve Ducey has been appointed our new Chief Experience Officer (CXO). Steve brings more than 13 years of experience and executive level leadership to R.I.A. FCU from a multitude of industries, including banking, fintech, adtech, marketing and sales. As CXO, Steve will lead R.I.A. FCU’s branch operations including call center and eServices, as well as marketing and community engagement. He will be the driving force of member experience across all delivery channels.

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Scholarships Awarded

R.I.A. Federal Credit Union staff and Board of Directors would like to congratulate the winners of our Annual Scholarship Awards. Our winners were each awarded $1,000 for the 2020-21 school year. Over the past 20 years, a total of over $62,000 has been given to help further the education of our outstanding graduates. We would like to take this opportunity to wish Taylor Garvin, Michael Hill, Kadin Kruse, Mackenzie Ryder, Linnea Wuest, and all of our 2020 graduating seniors the best of luck in their future endeavors. The school year did not end the way any of us expected, but we wish you well and encourage you to keep looking ahead!

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New Contactless Debit Card Coming Soon!

We’re proud to announce that R.I.A. FCU will be one of the first credit unions in the area to roll out a contactless debit card this September! That means you can make your in-person transactions by hovering over any card reader with the contactless symbol on your new R.I.A. Federal Credit Union Mastercard Debit card.

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R.I.A. FCU Branch Updates and Safety

We have reopened several of our lobbies to limited traffic with safety precautions put into place. The lobbies we have opened are:
Iowa: Bettendorf, Davenport, and Wilton

Illinois: Moline (46th Ave), Savanna (by appointment only, drive-up still available), and Milan (by appointment only, drive-up still available)

Wisconsin: Tomah

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Virtual Annual Meeting

The decision has been made to host R.I.A. FCU’s Annual Meeting virtually. The virtual annual meeting will take place Friday, September 25th at 6:00 p.m.

To register please visit

No Longer Offering Perks Checking

We have made the decision to no longer offer our Perks Checking Account. Members with Perks can keep their accounts until October 31st, 2020.

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Honor Flight Golf Outing Canceled

Honor Flight made the difficult decision to cancel all remaining flights for 2020. It’s with a heavy heart that we have also decided to hold off until 2021 to resume our annual fundraiser.

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R.I.A.'s Vision

R.I.A. Federal Credit Union is a progressive, member-owned cooperative whose purpose is to satisfy the financial needs of its members by providing high quality products and services that support the safety and soundness of the credit union.

Media Contact

Jake Ward
VP Marketing
563.355.3800 Ext 7004
Email Jake Ward

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