Frequently Asked Questions
Why are we merging, and what benefits should members expect (rates, technology, branches, service)?
The merger is designed to enhance member access, strengthen service offerings, and expand convenience.
Members can expect:
- Expanded branch and ATM access across both institutions’ footprints.
- Broader product and service options, leveraging R.I.A.’s scale and technology.
- Enhanced digital tools and online banking capabilities once systems are integrated.
- Sustained local service with the same familiar staff.
Members will continue to receive competitive rates and personalized service.