About R.I.A. Federal Credit Union
Relationships. Integrity. Action.
Who We Are
Since 1935, R.I.A. has been investing in the communities we serve. We believe in improving the financial well-being of those who choose to bank with us and offer a suite of products and services designed to meet your financial goals.
We Are Progressive
We provide our members with innovative financial solutions.
We Are Member-Owned
R.I.A. Federal Credit Union exists for its members / owners.
We Are Dedicated
We care about the well-being of our members and pledge to meet their financial needs.
We Are Competitive
We stay abreast of the market and strive to support our members with industry leading financial services.
We Are Balanced
We understand the importance of maintaining a stable balance between earnings and growth.
To build long lasting authentic relationships with our members by serving their unique financial needs.
Who We Serve
R.I.A. Federal Credit Union is open to our communities and surrounding areas. Anyone who lives, works or worships in our community15, as well as civilian employees and military personnel (active or retired) of the U.S. Government who work, train or are stationed on the Rock Island Arsenal, or Ft. McCoy military installation are eligible to join.
Frequently Asked Questions
You have questions. We have answers. See below for a list of our most frequently asked questions.
To reset your password, follow the prompts via ‘Forgot Username or Password’ after selecting ‘sign in’ in the navigation bar, or click here. You can also access forgot login from your mobile app. For further assistance, contact our customer service team at 800-742-2848. Our team is eager to assist you!
Membership at R.I.A. Federal Credit Union is open to our communities and surrounding areas. Anyone who lives, works, worships, or is a member of a fraternal organization in our community15, as well as civilian employees and military personnel (active or retired) of the U.S. Government who work, train or are stationed on the Rock Island Arsenal, or Ft. McCoy military installation are eligible to join. Contact us for additional ways to qualify for eligibility.
To report a lost or stolen card, contact us at 800-742-2848. You can also use your ‘card controls’ feature through your online banking or mobile app to temporarily turn your card off. To locate this feature from your online account, select ‘Debit Card Controls’ on the navigation bar. On your mobile app, access these controls under ‘more’.
15. Membership qualifications
- Membership is based on qualifications. Where you live, work or worship are considerations for membership. Please call, email or stop into any of our locations with questions related to membership. You can also view our full membership eligibility charter for further details.
Get In Touch
Have a question, comment or feedback for us? Feel free to reach out, we would love to hear from you.