How Do I Become
R.I.A. Exists for Its Members
Open to the Community
Serving Those Who Serve
Your Family Is Our Family
Relationships. Integrity. Action.
We believe in improving the financial well-being of those who choose to bank with us and offer a suite of products and services designed to meet your financial goals. We honor our historical roots and live it out through our name and what we stand for, Relationships, Integrity and Action.
Who We Serve
Our members live across the world, and we continue to serve through best-in-class online and mobile banking technology. We have branches in Eastern Iowa, Western Illinois and Tomah, Wisconsin, as well as locations on Fort McCoy and the Rock Island Arsenal. As we grow, we invite you to grow with us!
Frequently Asked Questions
You have questions. We have answers. See below for a list of our most frequently asked questions.
To reset your password, follow the prompts via ‘Forgot Username or Password’ after selecting ‘sign in’ in the navigation bar, or click here. You can also access forgot login from your mobile app. For further assistance, contact our customer service team at 800-742-2848. Our team is eager to assist you!
To report a lost or stolen card, contact us at 800-742-2848. You can also use your ‘card controls’ feature through your online banking or mobile app to temporarily turn your card off. To locate this feature from your online account, select ‘Debit Card Controls’ on the navigation bar. On your mobile app, access these controls under ‘more’.
15. Membership qualifications
- Membership is based on qualifications. Where you live, work or worship are considerations for membership. Please call, email or stop into any of our locations with questions related to membership. You can also view our full membership eligibility charter for further details.
Get In Touch
Have a question, comment or feedback for us? Feel free to reach out, we would love to hear from you.