Due to scheduled maintenance, users may experience intermittent down time when accessing online and mobile banking on January 26th between 9:30pm and 3:00am.

Checking & Savings

Credit Cards

Home Loans

Vehicle Loans

Relationships. Integrity. Action.

It’s in our name, it’s what we believe, and it’s been our guiding principle here at R.I.A. Federal Credit Union since 1935.

Digital Banking Made Easy

Open an account today and get access to a powerful suite of online banking tools.

Loans For Life’s Biggest Moments

Our team is here to understand your goals, answer your questions and help guide you through the lending process.

Personal Loans

Need financial assistance with a new home project? Looking to consolidate debt? Whatever the case, we have you covered.

Vehicle Loans

Upgrading your car? Buying a new boat? Work with us to understand your options and maximize your buying power.

Home Loans

Whether you are a first time home buyer or looking for your forever home, we’re here to help you through the process.

Student Loans

Students should focus on getting a quality education, not how they are going to pay for it. Let us help you get there.

Credit Cards

Flexible card options with incredibly low rates without all the fees.

What’s New?

Stay up to date with the latest news and important updates from R.I.A. Federal Credit Union.

Upcoming Holiday Hours

Upcoming Holiday Hours

As the excitement of the holidays comes to a head, it’s important to stay informed on holiday hours of operation so we can all be prepared in advance.

read more
Brew for Honor Flight is Back

Brew for Honor Flight is Back

Working with local beer brewer Twin Span Brewing, R.I.A. is bringing back its special label R.I.A. beer for a third run. The beer is called the R.I.A. I.P.A. and it is an India Pale Ale. A donation of $2 from every can/pint will help to fund the Honor Flight of the Quad Cities (HFQC).

read more

Building Relationships

Each one of our customers is far more than an account — they are part of the R.I.A. family.

“One of the most unique qualities about the employees is that they are always looking out for my best interest. Peace of mind is invaluable when it comes to your finances, and I have found that at R.I.A. Federal Credit Union.”

— Michael; Tomah, WI

Frequently Asked Questions

You have questions. We have answers. See below for some of our most frequently asked questions.

How do I reset my password?

To reset your password, follow the prompts via ‘Forgot Username or Password’ after selecting ‘sign in’ in the navigation bar, or click here. You can also access forgot login from your mobile app. For further assistance, contact our customer service team at 800-742-2848. Our team is eager to assist you!

How do I join R.I.A. Federal Credit Union?

Membership at R.I.A. Federal Credit Union is open to our communities and surrounding areas. Anyone who lives, works or worships within a 30 mile radius of any R.I.A. Federal Credit Union location is eligible to join15. Contact us for additional ways to qualify for eligibility.

What is the difference between a bank and a credit union?

Credit unions are owned by its members and are not-for-profit, whereas banks have stock holders. Typically, credit unions have lower rates and fees than banks. As a not-for-profit, credit unions, like R.I.A., return profits to their members.

How do I view my statements?

To view your statements, sign into your account via online banking or the mobile app, then select ‘E-Statements’ from the navigation bar.

Where do I find my routing and account number?

To find your routing and account number, log into your account via online banking or the mobile app. Select the desired account. Once the account history page has loaded, select ‘Account Details’ located directly below the account name.

How do I report a lost or stolen card?

To report a lost or stolen card, contact us at 800-742-2848. You can also use your ‘card controls’ feature through your online banking or mobile app to temporarily turn your card off. To locate this feature from your online account, select ‘Debit Card Controls’ on the navigation bar. On your mobile app, access these controls under ‘more’.

How do I make a payment?

For your convenience, payments can be made online, on the mobile app, in-branch, or over the phone at 800-742-2848.

How do I order more checks?

To order more checks click here, or contact us at 800-742-2848.


1. Mastercard Rewards Card – See Mastercard® Credit Card Disclosure for full details and disclosures.

    • You will automatically earn 1.5 points per $1.00 spent on net purchases (purchases less any credits, returns, and adjustments). Cash advances, balance transfers, and checks used to access your account are not considered purchases and will not earn rewards. Points can be converted to cash back in increments of 500 points or $5.00. Points expire after 3 years. Points are redeemed via the UChoose website which can be accessed via RIAFCU online and mobile banking.
    • APR = Annual Percentage Rate. The APR will be based on the Prime Rate as published in The Wall Street Journal Money section (Index) plus a margin of 9.00%.  The Annual Percentage Rate is subject to change each time there is a change in the Index and will be effective on the first day of the next statement cycle. The annual percentage rate will never be greater than 18.00%.
    • All credit cards are subject to approval.
    • Rates, terms and conditions are subject to change and are based on creditworthiness and qualifications. Credit card rate and limit are chosen based on credit history and score. All loans subject to approval.
    • Mastercard is a registered trademark and the circle design is a trademark of Mastercard International Incorporated. Apple Pay is a trademark of Apple Inc., registered in the US and other countries and regions.

3. Smart Checking –

    • APY=Annual Percentage Yield. APYs accurate as of 09/01/2018; the last dividend declaration date. Rates may change after account is opened. If qualifications are met each monthly qualification cycle: (1) Domestic ATM fees incurred during qualification cycle will be reimbursed up to $25 and credited to account on the last day of monthly statement cycle; (2) balances up to $15,000 receive APY of 2.00%; and (3) balances over $15,000 earn 0.10% APY dividend rate on portion of balance over $15,000, resulting in 2.00% to 0.19% APY depending on the balance. If qualifications are not met, all balances earn 0.05% APY. Qualifying transactions must post to and settle account during monthly qualification cycle. Transactions may take one or more banking days from the date transaction was made to post to and settle an account. ATM-processed transactions do not count towards qualifying debit card transactions. Monthly Qualification Cycle means a period beginning one business day prior to the first day of the current statement cycle through one business day prior to the close of the current statement cycle. Transfers between accounts do not count as qualifying transactions. Fees may reduce earnings on the account.
    • All Checking Accounts are subject to approval. Must meet qualifications.
    • Must be a member to open a checking account. Some restrictions apply.
    • Deposits are insured up to $500,000 with up to $250,000 in insurance by NCUA and up to $250,000 in insurance by Excess Share Insurance.
    • View Smart Checking Qualification Calendar

9. Digital Banking Features

      • (Mobile Banking) Message and data rates may apply; consult your carrier for further details. Not all mobile devices are supported.
      • (Mobile Pay)
        • Apple, the Apple logo, iCloud and Apple Pay are trademarks of Apple Inc.
        • Google Pay is a trademark of Google LLC. Android, Google Pay and the Google Pay logo are trademarks of Google LLC.
        • Samsung Pay is a registered trademark of Samsung Electronics Co., Ltd.

12. Home Loans

      • Rates, terms and conditions are subject to change and may vary based on creditworthiness and qualifications.
      • Payments based upon a $125,000 purchase price with 20% down, loan amount of $100,000. Taxes and insurance premiums are not included in the payment. The actual payment obligation may be greater.
      • Loans are subject to credit approval. Restrictions may apply.

13. Home Equity 

      • Rates, terms and conditions are subject to change and may vary based on creditworthiness and qualifications.
      • Loans are subject to credit approval. Restrictions may apply.
      • For example, a 60-month Fixed Home Equity Loan for $10,000 at a 3.25% APR, the monthly payment will be approximately $180.80. 
      • For example, a 60-month Home Improvement Loan for $20,000 at a 5.24% APR, the monthly payment will be approximately $379.63.
      • For example, a 120-month Power Equity Loan for $20,000 at a 6.24% APR, the monthly payment will be approximately $224.46.
      • Home Equity Lines of Credit are variable-rate loans. Rates as low as 3.25% APR are based on an evaluation of credit history, CLTV (combined-loan-to-value) ratio, loan amount and occupancy, so your rate may differ. The plan has a maximum APR of 18%. Closing costs vary by state and range from $100-$500.