Checking & Savings

Credit Cards

Home Loans

Vehicle Loans

Relationships. Integrity. Action.

It’s in our name, it’s what we believe, and it’s been our guiding principle here at R.I.A. Federal Credit Union since 1935.

Digital Banking Made Easy

Open an account today and get access to a powerful suite of online banking tools.

Loans For Life’s Biggest Moments

Our team is here to understand your goals, answer your questions and help guide you through the lending process.

Personal Loans

Need financial assistance with a new home project? Looking to consolidate debt? Whatever the case, we have you covered.

Vehicle Loans

Upgrading your car? Buying a new boat? Work with us to understand your options and maximize your buying power.

Home Loans

Whether you are a first time home buyer or looking for your forever home, we’re here to help you through the process.

Student Loans

Students should focus on getting a quality education, not how they are going to pay for it. Let us help you get there.

Credit Cards

Flexible card options with incredibly low rates without all the fees.

What’s New?

Stay up to date with the latest news and important updates from R.I.A. Federal Credit Union.

Building Relationships

Each one of our customers is far more than an account — they are part of the R.I.A. family.

“One of the most unique qualities about the employees is that they are always looking out for my best interest. Peace of mind is invaluable when it comes to your finances, and I have found that at R.I.A. Federal Credit Union.”

— Michael; Tomah, WI

Frequently Asked Questions

You have questions. We have answers. See below for some of our most frequently asked questions.

How do I reset my password?

To reset your password, follow the prompts via ‘Forgot Username or Password’ after selecting ‘sign in’ in the navigation bar, or click here. You can also access forgot login from your mobile app. For further assistance, contact our customer service team at 800-742-2848. Our team is eager to assist you!

How do I join R.I.A. Federal Credit Union?

Membership at R.I.A. Federal Credit Union is open to our communities and surrounding areas. Anyone who lives, works, worships, or is a member of a fraternal organization in our community15, as well as civilian employees and military personnel (active or retired) of the U.S. Government who work, train or are stationed on the Rock Island Arsenal, or Ft. McCoy military installation are eligible to join. Contact us for additional ways to qualify for eligibility.

What is the difference between a bank and a credit union?

Credit unions are owned by its members and are not-for-profit, whereas banks have stock holders. Typically, credit unions have lower rates and fees than banks. As a not-for-profit, credit unions, like R.I.A., return profits to their members.

How do I view my statements?

To view your statements, sign into your account via online banking or the mobile app, then select ‘E-Statements’ from the navigation bar.

Where do I find my routing and account number?

To find your routing and account number, log into your account via online banking or the mobile app. Select the desired account. Once the account history page has loaded, select ‘Account Details’ located directly below the account name.

How do I report a lost or stolen card?

To report a lost or stolen card, contact us at 800-742-2848. You can also use your ‘card controls’ feature through your online banking or mobile app to temporarily turn your card off. To locate this feature from your online account, select ‘Debit Card Controls’ on the navigation bar. On your mobile app, access these controls under ‘more’.

How do I make a payment?

For your convenience, payments can be made online, on the mobile app, in-branch, or over the phone at 800-742-2848.

How do I order more checks?

To order more checks click here, or contact us at 800-742-2848.


1. Mastercard Rewards Card – See Mastercard® Credit Card Disclosure for full details and disclosures.

    • You will automatically earn 1.5 points per $1.00 spent on net purchases (purchases less any credits, returns, and adjustments). Cash advances, balance transfers, and checks used to access your account are not considered purchases and will not earn rewards. Points can be converted to cash back in increments of 500 points or $5.00. Points expire after 3 years. Points are redeemed via the UChoose website which can be accessed via RIAFCU online and mobile banking.
    • APR = Annual Percentage Rate. The APR will be based on the Prime Rate as published in The Wall Street Journal Money section (Index) plus a margin of 9.00%.  The Annual Percentage Rate is subject to change each time there is a change in the Index and will be effective on the first day of the next statement cycle. The annual percentage rate will never be greater than 18.00%.
    • All credit cards are subject to approval.
    • Rates, terms and conditions are subject to change and are based on creditworthiness and qualifications. Credit card rate and limit are chosen based on credit history and score. All loans subject to approval.
    • Mastercard is a registered trademark and the circle design is a trademark of Mastercard International Incorporated. Apple Pay is a trademark of Apple Inc., registered in the US and other countries and regions.

3. Smart Checking –

    • APY=Annual Percentage Yield. APYs accurate as of 09/01/2018; the last dividend declaration date. Rates may change after account is opened. If qualifications are met each monthly qualification cycle: (1) Domestic ATM fees incurred during qualification cycle will be reimbursed up to $25 and credited to account on the last day of monthly statement cycle; (2) balances up to $15,000 receive APY of 2.00%; and (3) balances over $15,000 earn 0.10% APY dividend rate on portion of balance over $15,000, resulting in 2.00% to 0.19% APY depending on the balance. If qualifications are not met, all balances earn 0.05% APY. Qualifying transactions must post to and settle account during monthly qualification cycle. Transactions may take one or more banking days from the date transaction was made to post to and settle an account. ATM-processed transactions do not count towards qualifying debit card transactions. Monthly Qualification Cycle means a period beginning one business day prior to the first day of the current statement cycle through one business day prior to the close of the current statement cycle. Transfers between accounts do not count as qualifying transactions. Fees may reduce earnings on the account.
    • All Checking Accounts are subject to approval. Must meet qualifications.
    • Must be a member to open a checking account. Some restrictions apply.
    • Deposits are insured up to $500,000 with up to $250,000 in insurance by NCUA and up to $250,000 in insurance by Excess Share Insurance.
    • View Smart Checking Qualification Calendar
    • Qualifications required to earn rewards include: (1) 12 debit card purchases posted and settled; (2) enrollment in eStatement notice; and (3) one automatic payment (ACH) or direct deposit posted and settled.

9. Digital Banking Features

      • (Mobile Banking) Message and data rates may apply; consult your carrier for further details. Not all mobile devices are supported.
      • (Mobile Pay)
        • Apple, the Apple logo, iCloud and Apple Pay are trademarks of Apple Inc.
        • Google Pay is a trademark of Google LLC. Android, Google Pay and the Google Pay logo are trademarks of Google LLC.
        • Samsung Pay is a registered trademark of Samsung Electronics Co., Ltd.

10. Personal Loans

      • Rates, terms and conditions are subject to change and may vary based on creditworthiness and qualifications.
      • Loans are subject to credit approval. Restrictions may apply.
      • APR is Annual Percentage Rate. Rate is fixed (non-variable). This offer is for new money only, no internal refinances. 8.75% APR. Limited time offer based on capacity to repay. Personal loan example: 48 monthly payments of $24.77 per $1,000 borrowed at 8.75% APR. All loans are subject to approval.
      • See Rates and Fees Schedule

11. Vehicle Loans

      • Rates, terms and conditions are subject to change and may vary based on creditworthiness and qualifications.
      • Loans are subject to credit approval. Restrictions may apply.
      • 67-75-month financing available only on loans of $12,000 or more only on 2015-2022 model year.
      • 76-84-month financing available only on loans of $20,000 or more only on 2015-2022 model year.
      • For example, a 48-month term on a new recreational vehicle loan for $10,000 at 2.64% APR, the monthly payment will be approximately $219.76.

12. Home Loans

      • Rates, terms and conditions are subject to change and may vary based on creditworthiness and qualifications.
      • Payments based upon a $125,000 purchase price with 20% down, loan amount of $100,000. Taxes and insurance premiums are not included in the payment. The actual payment obligation may be greater.
      • Loans are subject to credit approval. Restrictions may apply.

13. Home Equity

      • Rates, terms and conditions are subject to change and may vary based on creditworthiness and qualifications.
      • Loans are subject to credit approval. Restrictions may apply.
      • For example, a 60-month Fixed Home Equity Loan for $10,000 at a 3.25% APR, the monthly payment will be approximately $180.80.
      • For example, a 60-month Home Improvement Loan for $20,000 at a 5.24% APR, the monthly payment will be approximately $379.63.
      • For example, a 120-month Power Equity Loan for $20,000 at a 6.24% APR, the monthly payment will be approximately $224.46.
      • Home Equity Lines of Credit are variable-rate loans. Rates as low as 3.25% APR are based on an evaluation of credit history, CLTV (combined-loan-to-value) ratio, loan amount and occupancy, so your rate may differ. The plan has a maximum APR of 18%. Closing costs vary by state and range from $100-$500.

18. 1% Rate Reduction

    • This 1% program is effective November 1, 2021 through December 31, 2022. To incent new and current members to bring their Auto and Other Secured loans to RIAFCU, we will offer a 1% rate reduction promo for any loan refinanced from another financial. All refinanced Auto loans and RV/Marine/Motorcycle loans are subject to a minimum rate APR equal to our lowest available loan rate in effect for the requested term at the time of loan application.  Maximum rate of 18% APR for all loans.  Offer applies to closed end loans only. Eligible collateral includes 2010 and newer. Members must supply acceptable documentation or statement from current lender showing current rate and term. Standard credit granting guidelines, terms and conditions apply and all loans are subject to credit approval. RIAFCU will cover the lien recording fee for members who bring their loan to us through this promotion. Current loans financed at RIAFCU are not eligible for refinance under this promotion.

19. Zelle

    • Mobile network carrier fees may apply.
    • Must have a bank account in the U.S. to use Zelle®.
    • Transactions typically occur in minutes when the recipient’s email address or U.S. mobile number is already enrolled with Zelle®
    • In order to send payment requests or split payment requests to a U.S. mobile number, the mobile number must already be enrolled with Zelle®
    • Copyright © 2022 R.I.A. Federal Credit Union. All rights reserved. Terms and conditions apply. Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.