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Report A Lost Or Stolen Card

If you suspect your Debit/ATM or Visa® has been lost or stolen, please contact us immediately.

During Business Hours:


563-355-3800

After Hours:

  • Shazam Debit Card Fraud
    • Verify Transactions - - 855-219-5399
    • File Fraud/Dispute - - 833-288-1126 
    • Download the ShazamBolt$ App to lock your card immediately
    • Visa Credit Card Fraud-- 800-234-5354

    You’ll soon begin receiving text alerts when suspicious activity is detected on your R.I.A. FCU debit card. If you receive a "fraud alert," reply Yes or No to confirm or deny the activity. If you reply No (the activity is fraudulent), you’ll quickly receive a follow up text to let you know that a SHAZAM fraud specialist will call you soon to help protect your account. We’ll also automatically block your debit card to prevent any additional fraudulent activity.

    If you would like to add your cell phone to our system to receive text alerts, please contact us at 563-355-3800.